Privacy policy
Sarona values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website and make a purchase.
1. Information We Collect
We collect various types of information when you interact with us, including:
• Personal Information: When you place an order, create an account, or contact us, we may collect personal information such as your name, email address, phone number, and shipping/billing addresses.
• Payment Information: For transactions, we collect payment details such as credit card numbers through secure, third-party payment processors. Sarona does not store payment information.
• Automatically Collected Information: When you browse our website, we automatically collect information such as your IP address, browser type, and pages visited to improve your browsing experience.
2. How We Use Your Information
We use the information we collect to:
• Process and fulfill orders, including shipping and communication about order status.
• Improve our website, products, and services based on customer feedback.
• Send promotional emails (if you have opted in), including news, offers, and product updates. You can unsubscribe at any time.
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in limited circumstances, including:
• Service Providers: We may share information with trusted third-party providers who help us fulfill orders, process payments, and improve our website (e.g., shipping carriers, payment processors).
• Legal Compliance: We may disclose information to comply with applicable laws, legal requests, or to protect the rights, safety, and property of Sarona or others.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve our website functionality and analyze visitor behavior. You may disable cookies in your browser settings, but this may affect your user experience on our website.
5. Data Security
Sarona takes reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no internet transmission is 100% secure, and we cannot guarantee absolute security.
6. International Data Transfers
If you are located outside of South Africa, please note that your information may be transferred and processed in South Africa or other jurisdictions. We comply with applicable data protection laws when transferring your information internationally.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
• The right to access, update, or delete your personal data.
• The right to restrict or object to certain processing activities.
• The right to withdraw consent (for instance, to opt out of marketing communications).
To exercise any of these rights, please contact us at hello@saronacollection.co.za
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have questions about this Privacy Policy or your personal information, please reach out to us at hello@saronacollection.co.za
Thank you for trusting Sarona. We are committed to protecting your privacy and ensuring a safe shopping experience.